At New30, we believe that staying active, moving comfortably, and enjoying everyday life should not be limited by age.

The idea behind New30 is simple: while we cannot change a person's age, we believe everyone should have the opportunity to move with confidence and continue doing the activities they enjoy. Our name reflects our belief that comfort, mobility, and an active lifestyle can remain important at every stage of life.

New30 offers thoughtfully designed compression sleeves and everyday wellness products created to provide comfortable support for daily activities, exercise, travel, work, and active lifestyles. Our products are designed with practicality, comfort, and ease of use in mind to help support movement throughout the day.

Our products are wellness products intended to support comfort, mobility, recovery support, and everyday wellness. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our Mission

Our mission is to provide high-quality compression sleeves and wellness products that help people stay active, move comfortably, and maintain confidence in their everyday routines.

We are committed to offering products that combine thoughtful design, quality materials, and practical functionality while supporting our customers with transparent policies, responsive customer service, and a secure online shopping experience.

Our Customers

New30 is designed for adults of all ages, with a particular focus on individuals looking for additional everyday support for movement and comfort.

Our customers include people who:

• Want comfortable support during everyday activities.
• Enjoy walking, exercising, travelling, or spending time outdoors.
• Spend long hours standing or sitting.
• Are looking for compression sleeves and mobility-focused wellness products.
• Value comfort, quality, and simplicity in the products they use every day.

Who We Are

New30 is owned and operated by SERENITY GROUP, a company registered in France.

We are an international ecommerce business serving customers worldwide, with a primary focus on the United States and plans to continue expanding throughout Europe and other international markets.

Our team operates across multiple regions, including Europe, Asia, and the United States, allowing us to support customers, manage operations, and work with fulfillment partners across different markets.

New30 & NewThirty

Throughout our website, you may see references to both "New30" and "NewThirty."

Both names refer to the same brand and are owned and operated by SERENITY GROUP. The names may be used interchangeably across our website, customer communications, marketing materials, product packaging, social media channels, and other business platforms.

Our Commitment

We are committed to:

• Transparent business practices.
• Honest and accurate product information.
• Clear communication with our customers.
• Secure online shopping.
• Responsive customer support.
• Continuous product improvement.
• Fair and transparent policies.
• Respect for customer privacy.
• Long-term customer satisfaction and trust.

Customer Support

Our Customer Support Team is available to assist with:

• Product questions.
• Order support.
• Shipping enquiries.
• Returns and exchanges.
• Warranty or manufacturing defect enquiries.
• General customer assistance.

We aim to respond to all customer enquiries within 24–48 business hours.

Business Information

New30 is owned and operated by SERENITY GROUP.

Registered Business Information

SERENITY GROUP

11 COURS ARISTIDE BRIAND

69300 CALUIRE-ET-CUIRE

France

Business Registration Number (SIREN)
834 025 959

VAT Registration Number
FR40834025959

Email
info@newthirty.com

Phone
+33 6 95 85 73 71

Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM (Central European Time)

Average Response Time

24–48 Business Hours

Contact Us

If you have any questions regarding our products, policies, orders, or business information, our Customer Support Team is here to help.

Email
info@newthirty.com

Phone
+33 6 95 85 73 71